తరచుగా అడిగే ప్రశ్నలు

Every interpretation is grounded in either (a) a value the chart engine actually computed for your chart (Shadbala, Bhavabala, current dasha) or (b) a scripture passage retrieved from 16 indexed classical texts. If a passage cannot be retrieved, the answer says so honestly — no invented citations.

AstroPal’s engine is Goravani-validated — cross-checked against the Goravani Jyotish Studio reference (the 30-year industry standard) across Shadbala, Bhavabala, Ashtakavarga, and the divisional charts. We use Lahiri ayanamsa (sidereal) and Whole-Sign houses (Parashari), the canonical methods for Vedic chart computation.

26 languages, live today: English, Hindi, Tamil, Telugu, Bengali, Malayalam, Kannada, Marathi, Gujarati, Punjabi, Odia, Assamese, Urdu, Nepali, Sinhala, Spanish, French, German, Dutch, Swedish, Danish, Norwegian, Finnish, Arabic, Mandarin Chinese, and Japanese. Switch anytime from the language picker — the app, your chats, and your PDF reports all follow. The translation engine preserves citation accuracy: scripture passages stay in their original language with the surrounding interpretation translated.

AstroPal is pay-as-you-go — there is no subscription. You buy question credits (a 20-question pack or a 100-question pack), and each credit is one full, Oracle-depth answer. Indian customers pay in INR via Razorpay; international customers pay in USD via PayPal. Credits are valid for 12 months from purchase.

Credits are valid for 12 months from the date of purchase. There is no subscription and no recurring charge. When you run low, you simply buy another pack.

Refunds are handled per our published Refund Policy. In short: if a credit-pack purchase fails technically (you were charged but credits were not added), contact us within 7 days and we will make it right. Refunds are not given for dissatisfaction with prediction outcomes, since astrology is interpretative.

Yes. Your birth date, time, and place are stored encrypted in our Mumbai-region Supabase database, never sold, never shared with third parties. You can delete your account yourself at any time from Settings → Delete account — recoverable for 7 days, then permanently erased.

Your conversations are yours. They are stored encrypted in our Mumbai-region database — anyone looking at the database, an export, or a backup sees unreadable ciphertext, not your chats. Our systems decrypt a conversation only at the moment of processing: to generate your answer, build your chat history view, or export your PDF. No human reads your chats in normal operation, they are never sold, and they are never used to train AI models. To be transparent: this is strong storage encryption, not end-to-end encryption — a server-side AI must briefly process your question in readable form to answer it. That is true of every AI assistant.

By default, conversations are automatically and permanently deleted 30 days after their last message. You can change this in Settings → Chat privacy: keep chats for 30 days, 6 months, or until you delete them yourself. You can also delete any single conversation instantly from the chat sidebar, export any conversation to PDF before it ages out, or delete your entire account from Settings — it stays recoverable for 7 days (signing back in cancels it), after which all chats, birth details, and personal data are permanently erased.

Two kinds, briefly and only at answer time: the AI model provider (Anthropic) generates the interpretation — under their policy, API data is not used to train models; and, for non-English chats, a translation service renders the answer in your language. Only your first name accompanies your question, so the reading can address you — your full name, email, and account identity are never sent. Your chart itself is computed on our own servers.

No. AstroPal provides astrological guidance for informational and entertainment purposes only. For health, legal, or financial decisions, consult qualified professionals. See our Disclaimer.

You can mark birth time as “unknown” during onboarding. The engine will use solar-chart logic instead. Dasha-based timing predictions will be less precise, but planetary-strength and yoga analysis still work.

Yes — you can save birth profiles for partners, children, and parents. Every answer, on any profile, uses one question credit.

Yes — you can export your chart and readings as a PDF from within the app.

Email hello@astropal.ai (general), billing@astropal.ai (payment queries), or privacy@astropal.ai (data deletion). Most enquiries get a reply within 2 working days.