Contact us

We read every message. Most enquiries get a reply within 2 working days.

Email

General questions, support, partnership enquiries: hello@astropal.ai

Privacy, data requests, account deletion: privacy@astropal.ai

Billing queries, refund eligibility, chargebacks: billing@astropal.ai

Business details

AstroPal — operated as a sole proprietorship
Proprietor: R. Sivadas
Country: India
Registered for GST: not currently required (revenue below threshold)

Response times

General enquiries: within 2 working days
Billing queries: within 2 working days
Privacy / data deletion requests: within 7 working days (full deletion within 30 days as per our Privacy Policy)
Service outages: we will post status updates if AstroPal is down for more than 30 minutes

What to include in your message

Your AstroPal account email (so we can find your records)
A brief description of the issue
For billing queries: the transaction ID from Razorpay
For technical issues: which page or feature you were using, what you expected, what happened

AstroPal is live for Indian customers. Sign up at astropal.ai/signup to start using the product immediately. For pre-purchase questions, partnership enquiries, or support, email hello@astropal.ai. International customers — same address; we will notify you when international payments are enabled.